Family Tree Tips ~ CD/DVD Problem Fixes for Windows


Sometimes the CD/DVD will not open on a Windows PC, so here are some fixes.

Include start.html File

Using the Family Tree Tips ~ CD/DVD Adaptations for Apple Mac to add a start.html file can often help Windows PC too.

Reset Browser Defaults

When the CD/DVD is run, is there a "Publisher not specified" error message?

Does double-clicking the \data\ subfolder index HTML file produce this error message?
"This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

If so, the default browser has lost its association with HTML files, and needs to be reset as follows:

  1. Use Start > Default Programs > Set your default programs near the top, and wait for the list to load.
  2. From the Programs list on the left select Internet Explorer, or Firefox, or whatever is your preferred browser.
  3. Then click Set this program as default near the bottom.