{"id":10633,"date":"2020-07-05T14:05:16","date_gmt":"2020-07-05T14:05:16","guid":{"rendered":"https:\/\/fhug.org.uk\/kb\/?post_type=kb_article&p=10633"},"modified":"2023-06-27T09:23:23","modified_gmt":"2023-06-27T09:23:23","slug":"common-image-problems","status":"publish","type":"kb_article","link":"https:\/\/www.fhug.org.uk\/kb\/kb-article\/common-image-problems\/","title":{"rendered":"Common Image Problems"},"content":{"rendered":"

Photo Orientation in Family Historian 7<\/h3><\/summary>

Some Image Files, such as digital camera JPEG photos, include Exif<\/a> Orientation to say they should be displayed Landscape, Portrait, Inverted, etc.<\/p>\n

\u0192h<\/span><\/span>7 attempts to honour this Exif information when creating Media Records, so that photographs are correctly rotated if the necessary information is available.<\/p>\n

To quote from the Help on this:<\/p>\n

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Phone cameras and digital cameras often record the orientation of the phone or camera when the photo was taken, in ‘EXIF’ metadata embedded within the image file. If Auto-rotate Images is enabled, Family Historian will use this EXIF metadata, if it exists, to ensure that images are rotated correctly.<\/p>\n<\/blockquote>\n

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You can disable this using Tools > Preferences<\/a>, selecting the General<\/em> tab and then Advanced<\/em> and unticking Auto-rotate Images<\/em>.<\/p>\n<\/div>\n

Some people have reported links to face being misaligned in [fH7[ when Auto-rotate images is enabled. Calico Pie say:<\/div>\n
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If you look at these pictures in an ordinary picture viewer, how are they aligned? If they are aligned the same way that they are aligned in \u0192h<\/span><\/span>7 when auto-rotation<\/span> is enabled, that would suggest there is an error in the alignment information in the pictures themselves (it is as if the pictures are saying: rotate this image 90 deg to be the right way up, when that in fact<\/glwrap> is wrong). If that is the case, I would suggest that you rotate them until they’re the right way up, using any external picture tool (that should correct any internally stored wrong information), and then re-enable the rotate image option in FH and close and restart FH. I would expect that if you do, you’re likely to have fewer problems with picture rotation<\/span> issues in the future.<\/div>\n<\/blockquote>\n
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Photo Orientation in Family Historian 6 and below<\/h3><\/summary>

Some\u00a0Image Files, such as digital camera\u00a0JPEG\u00a0photos, include\u00a0Exif\u00a0<\/a>Orientation to say they should be displayed Landscape, Portrait, Inverted, etc.<\/p>\n

Unfortunately, in [fH6] and below, this Orientation is sometimes ignored, so photos may be incorrectly rotated. The best solution is to use an image editor to rotate the image to its desired orientation and reset the Orientation to its top-left value, which is consistent with being ignored.<\/p>\n

Many\u00a0Windows\u00a0versions have\u00a0Windows Photo Viewer\u00a0or\u00a0Windows Live Photo Gallery\u00a0that with the image open allows right-click\u00a0Rotate left\/right, or in\u00a0File Explorer\u00a0right-click the file and choose\u00a0Rotate counter\/clockwise.<\/p>\n

Alternatively, one popular and free image editor is Irfanview<\/a> with all its Plugins, and after installation this is what to do:<\/p>\n