* Accesssing Knowledge Base

Please only post suggestions and requests for help on using this web site here.

For help with FAMILY HISTORIAN itself please post in the Using Family Historian - General Usage Forum above.
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ringwoodturner
Silver
Posts: 6
Joined: 14 Jan 2015 07:42
Family Historian: V6.2

Accesssing Knowledge Base

Post by ringwoodturner » 01 Feb 2019 10:08

I am unable to access the Knowledge Base, despite having tried to do so via various different links. Every time, I get a message telling me to I check my config and permission settings and/or run the installer? Where and how do I do that, please? I have used the knowledge base before, but not for quite some time.
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NigelBrown
Diamond
Posts: 64
Joined: 27 Apr 2015 21:12
Family Historian: V6.2
Location: Wolverhampton, UK
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Re: Accesssing Knowledge Base

Post by NigelBrown » 01 Feb 2019 10:12

Same here, same error message. I used Knowledge Base only yesterday.
Nigel Brown - http://www.nigelbrown.me.uk
Vousden One-Name Study - http://www.vousden.name

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ColeValleyGirl
Megastar
Posts: 1296
Joined: 28 Dec 2005 22:02
Family Historian: V6.2
Location: Cirencester, Gloucestershire
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Re: Accesssing Knowledge Base

Post by ColeValleyGirl » 01 Feb 2019 10:14

I've flagged this to Jane.

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Jane
Site Admin
Posts: 7727
Joined: 01 Nov 2002 15:00
Family Historian: V6.2
Location: Somerset, England
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Re: Accesssing Knowledge Base

Post by Jane » 01 Feb 2019 10:21

That was very strange. I deleted the folder and recreated it and as far as I can see it's now working OK.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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ringwoodturner
Silver
Posts: 6
Joined: 14 Jan 2015 07:42
Family Historian: V6.2

Re: Accesssing Knowledge Base

Post by ringwoodturner » 01 Feb 2019 10:37

Many thanks. Works OK for me too, now.

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NigelBrown
Diamond
Posts: 64
Joined: 27 Apr 2015 21:12
Family Historian: V6.2
Location: Wolverhampton, UK
Contact:

Re: Accesssing Knowledge Base

Post by NigelBrown » 01 Feb 2019 21:06

Yes, all OK again.
Nigel Brown - http://www.nigelbrown.me.uk
Vousden One-Name Study - http://www.vousden.name

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