*Photos missing on my backup.

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Posts: 1
Joined: 09 Jan 2018 13:26
Family Historian: V4

Photos missing on my backup.

Postby ollybean47 » 09 Jan 2018 14:59

I am using FH V4.0 on Windows 7.

When I do a backup, the photos (jpeg), do not appear in the zipped or unzipped copy.
Are there any settings to adjust so that the photos are retained on the backup ?

Please note that my computer knowledge is very limited, so an idiots guide is welcome.

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Posts: 15817
Joined: 25 May 2010 11:00
Family Historian: V6.2
Location: Torbay, Devon, UK

Re: Photos missing on my backup.

Postby tatewise » 09 Jan 2018 15:12

Welcome to the FHUG Olly.

In FH V4 the internal Backup feature only saves the GEDCOM data file, and none of the other Project files such as the Media or exported Diagrams and Reports.

If you need the Backup Project (including Media) feature, then you will have to upgrade to FH V6.

However, there is no need to do that, because you can use the native Windows 7 Backup tools, or the free OneDrive cloud storage, to preserve your entire Project folder. Alternatively, simply use Windows Explorer and Copy the entire Family Historian Projects folder to a USB memory stick.

See Knowledge Base > Backup and Recovery for much more detailed advice.

If any of the above is not clear, then please ask for a more basic explanation of whichever option appeals to you.

BTW: As well as your Project(s) you need to backup your customisations of Preferences, Diagrams, Reports, Queries, Facts, etc. See Knowledge Base > Move Family Historian Settings and Projects.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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