* Save Report As PDF issue

Importing from another genealogy program? This is the place to ask. Questions about Exporting should go in the Exporting sub-forum of the General Usage forum.
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neil40
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Location: Bicester, Oxfordshire

Save Report As PDF issue

Post by neil40 »

Hi all

I have the latest version of FH (6.2.5) and created a Descendant Outline report and the went to Save As PDF.


I get an error that simply states: An error occurred. Cannot Generate PDF file.

How would I troubleshoot this please?

Thanks
Neil

PS - Just tried on my PC (previous was on laptop) and this one tells me 'PDF File Output is not enabled'
Edit - solved the 'PS' instance by following a FAQ to re-install novaPDF
Neil Grantham
Researching Grantham, Skuce, Barrow and Birchall
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Jane
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Re: Save Report As PDF issue

Post by Jane »

If you are still having problems saving it's possible you are trying to save to a folder which does not exist or your user does not have permissions to, try change the save location to your desktop does that work?
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Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."
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neil40
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Posts: 302
Joined: 12 Apr 2012 13:42
Family Historian: V7
Location: Bicester, Oxfordshire

Re: Save Report As PDF issue

Post by neil40 »

Jane,

With these errors (on both laptop and PC) you didn't even get that far. Just the error.

Re-installing the PDF printer in both cases has cured the issue, thanks to this page https://www.fhug.org.uk/wiki/doku.php?i ... ot_enabled
Neil Grantham
Researching Grantham, Skuce, Barrow and Birchall
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