* Starting FH7

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lastejas
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Starting FH7

Post by lastejas »

I've started to get a problem with v7 in that when I start FH it opens with "Untitled Standalone GEDCOM file (limited functionality)" which is empty and then eventually opens my default project. I haven't made any changes to the setup as far as I know but its started to do this in the last few days.

Any ideas.
Rick ~ Researching the Hooley's of Cheshire
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LornaCraig
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Re: Starting FH7

Post by LornaCraig »

How do open it? Do you select the project in the Project window of FH, or just click on the gedcom file somewhere?
If you have only one main project I recommend you set it as the default project (select it in the Project window, then use More Tasks and Set as Default Project). Then whenever you run FH it should open automatically on that project.
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tatewise
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Re: Starting FH7

Post by tatewise »

Rick says FH does eventually open his default Project, so presumably has already done as you suggest Lorna.

Can you use Windows File Explorer and carefully navigate to the ...fh_data folder where the .ged file exists and post a screenshot of the files and folders there.
If you don't know what folder I'm talking about then tell us your Project name and I'll give more precise details.
Do you know how to post screenshots?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
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lastejas
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Re: Starting FH7

Post by lastejas »

Lorna,
I have my main project already set as the default project so that when you open the FH program it should start with that. Which up until a few days ago it did, but now its started opening with a "Untitled Standalone GEDCOM file (limited functionality)" then opens the Default Project after maybe 20 seconds.

Mike
herewith a screenshot of the folder you requested.
Attachments
Capture.JPG
Capture.JPG (64.2 KiB) Viewed 6520 times
Rick ~ Researching the Hooley's of Cheshire
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NickWalker
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Re: Starting FH7

Post by NickWalker »

That's what happened to me the very first time I ran the release version of Family Historian 7 back in early December. I assumed the delay was because it was checking my licence and perhaps the servers were busy etc. So I wonder if it's doing some kind of licence check?
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Gowermick
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Re: Starting FH7

Post by Gowermick »

That appears to be the default Banner Heading whilst default project loads.
All I can say is that FH7 seems to take longer to load my project than it did in FH6, so banner is perhaps more obvious, due to delay in starting .
I just restarted my project, and I get exactly the same banner whilst project loads.
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LornaCraig
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Re: Starting FH7

Post by LornaCraig »

Gowermick: the screenshot Rick posted is showing the .fh_data file structure, as requested by Mike. It is not showing the banner at the top of FH.

I don't know what those four .tmp files are doing there, but they are quite old so probably not connected with the recent problem.
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Re: Starting FH7

Post by lastejas »

Lorna
I don't know what they are either but I've deleted them just in case, doesn't make any difference.

It's not just a banner it looks like a whole empty file called "Untitled"
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NickWalker
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Re: Starting FH7

Post by NickWalker »

LornaCraig wrote: 10 Jan 2021 15:01 Gowermick: the screenshot Rick posted is showing the .fh_data file structure, as requested by Mike. It is not showing the banner at the top of FH.
I think Gowermick just means that 'Untitled Standalone GEDCOM file (limited functionality)' is the default file name while it's loading up - that's what I saw for 20+ seconds the very first time I ran FH7.
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lastejas
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Re: Starting FH7

Post by lastejas »

Thanks for all your responses and it appears that this is "normal" on startup. As it doesn't seem to affect the operation of FH once everything is loaded I'll leave it as is.
Rick ~ Researching the Hooley's of Cheshire
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tatewise
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Re: Starting FH7

Post by tatewise »

Those ~fh....tmp files that you have now deleted are caused when FH cannot save the GEDCOM file.
That can happen when the file is locked by some other application so FH cannot rename it.

Your current symptoms are similarly caused by access delays opening the GEDCOM file.

I got your symptoms (once) by opening the GEDCOM file in another application (MS Word) and then opened FH V7.
So it seems as if there is something delaying access to the GEDCOM file.
Perhaps an Anti-virus scan, Auto Backup, cloud store?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
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Mark1834
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Re: Starting FH7

Post by Mark1834 »

Is H:\ a local hard disk partition, or a network location? If it’s network with just a Wi-Fi connection, poor connectivity could be the cause. FH7 is slower to load than FH6 and the splash screen stays visible throughout the loading process, so any slowdown will probably be more noticeable than it was before.
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lastejas
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Re: Starting FH7

Post by lastejas »

Mark

The H: \ is a removable storage device where my genealogy data is stored.
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tatewise
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Re: Starting FH7

Post by tatewise »

So it may simply be access delay via the USB port?
Does the drive have a habit of spinning down when not in use?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
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lastejas
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Re: Starting FH7

Post by lastejas »

Mike

Thanks for the info re the tmp files.

I don't use auto backup as that's screwed me up before with AS. I backup manually when I make changes and also backup to dropbox when I close FH. The only program I use to open the gedcom outside FH is Notepad ++ and I've never had this problem before FH7.

A completely different topic but I just wanted to let you know that I've solved the problem with Windows 7 and the "Check Installed Plugins against the store" giving a COM error, or anything else that checks the store. You need to now have TLS enabled, in Windows 10 its enabled by default but in windows 7 its not. I had to add two new keys to the registry and all now works fine.
Rick ~ Researching the Hooley's of Cheshire
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lastejas
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Re: Starting FH7

Post by lastejas »

The H drive is a solid state drive.
Rick ~ Researching the Hooley's of Cheshire
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Re: Starting FH7

Post by Gowermick »

Lorna,
I was referring to the original post, where OP was complaing about his header. I was just saying I get exactly the same
NB I had to be pretty quick with screen capture :D :D
FH Startup Banner.jpg
FH Startup Banner.jpg (86.72 KiB) Viewed 6436 times
This is before Default Project loads. i.e. it seems normal behaviour, as all my projects are in my default folder
Mike Loney

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lastejas
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Re: Starting FH7

Post by lastejas »

Mike L

Glad you managed to capture the image I just couldn't get it quick enough.
Rick ~ Researching the Hooley's of Cheshire
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Gowermick
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Re: Starting FH7

Post by Gowermick »

It did take me two attempts :D :D
Mike Loney

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