* PDF file output is not enabled (once again)

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MLawrence
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Joined: 08 Aug 2012 17:28
Family Historian: V6.2
Location: Plymouth, Devon, UK.

PDF file output is not enabled (once again)

Post by MLawrence » 02 Dec 2019 23:12

I realise this issue had been reported numerous times over the last few years, and have read the details, however despite applying the suggested fixes this is still an issue. Using the alternate means of printing to pdf using the Family Historian PDF the file saved, when viewed in Acrobat reader, shows the following message at the bottom of each page:-
You created this PDF from an application that is not licensed to print to novaPDF printer (http://www.novapdf.com)

NovaPDF v7.7 is installed, troubleshooting does not highlight any issues with spooling.

The book I printed using Microsoft PDF saved, and displays, the document without any issue - I should add that the book in question was very basic with just narrative and images and no charts.

I wonder if the licence issue is the root cause of the problem?

Regards
Margaret
(Windows 10, FH 6.2.7)

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Jane
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Posts: 7786
Joined: 01 Nov 2002 15:00
Family Historian: V6.2
Location: Somerset, England
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Re: PDF file output is not enabled (once again)

Post by Jane » 03 Dec 2019 08:11

It sounds as if you might have installed the "full" Nova PDF and not the one specific to Family Historian.

Try following the instructions here Knowledge Base > Save As PDF File Output is Not Enabled to reinstall
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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MLawrence
Gold
Posts: 16
Joined: 08 Aug 2012 17:28
Family Historian: V6.2
Location: Plymouth, Devon, UK.

Re: PDF file output is not enabled (once again)

Post by MLawrence » 03 Dec 2019 21:54

Thanks Jane - that worked.
I have no idea how I managed to install the full version - it's likely I was half asleep when I followed those instructions previously.....

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