* OSM Roads map disappeared?

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wolfswald
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OSM Roads map disappeared?

Post by wolfswald » 10 Aug 2019 15:54

Hi,

as usual, I only come here when I have a problem. Apologies for that.

I recently installed FH 6.2.7 on a new computer with Windows 10. On this new computer, I get the OpenStreetMap as usual, but when switching to OSM Roads, I only get a yellowish background (and the pins), not the map. This holds true in my project as well as in the sample project, and does not have anything to do with the zoom factor.

FH 6.2.7 also runs on a computer with an older Windows version, and there I get the OSM Roads map without problems.

What happened?

TIA!
Sabine

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tatewise
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Re: OSM Roads map disappeared?

Post by tatewise » 10 Aug 2019 16:17

OSM Roads only has maps for Europe, and only at some zoom levels, so if the Map Window is not focussed on markers in Europe, or zoomed too far out or too far in, then just that yellowish background is displayed.

I have to admit that I do not understand the purpose of OSM Roads because OpenStreetMap is better in every way.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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wolfswald
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Re: OSM Roads map disappeared?

Post by wolfswald » 10 Aug 2019 18:13

The map I wanted was in Europe (Germany, to be exact), and zoomed in to about half of Germany, so it was in middle range. I sometimes like the OSM map more because it shows some of the larger cities and thus makes orientation a bit easier. Always depends on the region and situation I want to display.

Sabine

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tatewise
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Re: OSM Roads map disappeared?

Post by tatewise » 11 Aug 2019 08:52

For me OSM Roads is only displayed if the scale is between 200 Kilometers and 800 Kilometers.
Any larger or smaller and the yellow background is shown.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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wolfswald
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Re: OSM Roads map disappeared?

Post by wolfswald » 11 Aug 2019 09:16

No, I don't get a map in that range either. Not on the new computer, on the old one it works from 9000 down to 20 kilometers.

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tatewise
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Re: OSM Roads map disappeared?

Post by tatewise » 11 Aug 2019 09:24

I suggest you contact Calico Pie using the Knowledge Base > Problem Reporting process and report that problem.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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Jane
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Re: OSM Roads map disappeared?

Post by Jane » 11 Aug 2019 11:15

It's possible the host is offline at the moment, Calico don't host the data they use a 3rd party map service.

Your old PC probably has the maps cached in the map folder of program data
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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wolfswald
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Re: OSM Roads map disappeared?

Post by wolfswald » 11 Aug 2019 12:14

Ha. That did it - copying the cache. Thank you for the hint!

Sabine

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