FH will not open
Posted: 06 Jun 2019 07:17
HELP.
I have just installed Bitdefender Antivirus Plus and am now unable to open FH. The programme is still there in Explorer under Calco Pie but there are no further files apart from Tutorial Files when I click the Short cut, nothing happens. There does not appear to be an FH Application. Should there be?
I have disabled everything from the Bitdefender 'Protected Folders" but still no luck.
This is the only programme that appears to be affected.
I cannot open it from a GedCom.
I can open AS and select any Project and it shows the correct data for the relevant Project. Presumably from the GedCom?
I can also open FTM which I sometimes use for their different Charts. Again, presumably from a GedCom
I have FH6 upgrade, plus 5 and 4 upgrades, and 3 on CDs and can reinstall if necessary, but thought that I would check with the wise brains of the Forum before doing so.
Any assistance would be gratefully received, particularly if it necessary to re-install, as to the process.
Roger
I have just installed Bitdefender Antivirus Plus and am now unable to open FH. The programme is still there in Explorer under Calco Pie but there are no further files apart from Tutorial Files when I click the Short cut, nothing happens. There does not appear to be an FH Application. Should there be?
I have disabled everything from the Bitdefender 'Protected Folders" but still no luck.
This is the only programme that appears to be affected.
I cannot open it from a GedCom.
I can open AS and select any Project and it shows the correct data for the relevant Project. Presumably from the GedCom?
I can also open FTM which I sometimes use for their different Charts. Again, presumably from a GedCom
I have FH6 upgrade, plus 5 and 4 upgrades, and 3 on CDs and can reinstall if necessary, but thought that I would check with the wise brains of the Forum before doing so.
Any assistance would be gratefully received, particularly if it necessary to re-install, as to the process.
Roger