Web Search Page is Blank
Posted: 05 Jan 2019 14:06
Until about a fortnight ago, clicking on a green matches circle in focus window opened a new web search window that was populated with brief outlines of each match found on FindMyPast. Since then, the web search page is totally blank. However, if I click on cog-wheel (to right of link web address) and click on "Open in external web browser" (in my case Chrome) the details are shown.
I've looked at your advice provided to another user (Dr Paul on 1st September 2018) and have followed each suggestion (e.g. ad-block white-listing site, closing ad blocker, making sure IE is installed (which it is), clearing history, having FMP open, etc.) but nothing has resolved this issue. All my software is up to date.
Any advice / help would be appreciated.
With thanks in advance.
I've looked at your advice provided to another user (Dr Paul on 1st September 2018) and have followed each suggestion (e.g. ad-block white-listing site, closing ad blocker, making sure IE is installed (which it is), clearing history, having FMP open, etc.) but nothing has resolved this issue. All my software is up to date.
Any advice / help would be appreciated.
With thanks in advance.