I shall deal with the second question first.
An important thing to recognise is that FH (like most other programs) stores things in many places on your PC.
You are aware of your Project
data in the ...\My Documents\Family Historian Projects\
But custom settings for Diagrams
, etc, etc, are stored in C:\ProgramData\Calico Pie\Family Historian\
and in the Windows Registry
I suspect the company you used may not be aware of all these and may not have transferred everything.
Either now or next time, refer them to that Migration Guide
The methods of handling .PDF
and any other non-image Media
files (.DOCX, .TXT, etc.) are legendary.
None of those media appear in any of the Multimedia
tabs or windows in FH
nor in any Reports
They can only be displayed in a separate window using another program by clicking the red triangular Open in Editor/Player
button, which in the case of PDF
will run Adobe Reader
or whatever default PDF viewer you have installed.
If the media document is predominently text, then copy & paste in into a Text From Source
field so it can appear within FH
, and also be textually searched.
In all cases convert the media to JPG
image file format so it can appear within FH
. This may have to be repeated for each page of a multi-page document.
See Knowledge Base > Downloads and Links ~ PDF Utilities
Knowledge Base > Utility ~ PDF To Image File Converter
Knowledge Base > Utility ~ IrfanView
is widely used and does much more than just convert PDF to JPG.