Family Historian User Group - Terms of use

Thank you for being a part of the Family Historian User Group (FHUG) Community. We are a user operated and supported site providing help and advice for using the Family Historian software package. To ensure the best possible experience for all members, we have established some basic guidelines for participation, to ensure that this remains a friendly place to solicit advice of other FH users, benefit from their experience, and participate in an ongoing conversation.

Please take a moment to acquaint yourself with these important guidelines and rules. If you have questions, Contact Us.

To preserve an environment that encourages civil, fruitful and on-topic dialogue, FHUG reserves the right to suspend or terminate membership in this community for anyone who violates these rules and/or to remove, edit, move or close any topic at any time should we see fit.


The Rules

These rules apply whether you're asking a question or generously sharing what you know.

Be nice. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer members.

Respect the purpose of the community. Use the community to share successes, challenges, constructive feedback, questions, and goals for using Family Historian [FH]. If you've found a complementary product or service helpful, or you provide such a product or service please share your experience with the group in a respectful way.

Only open topics that are about:

  • using FH or complementary products (including plugins)
  • exchanging data between FH and other products and services
  • understanding how FH can be used to achieve functionality you're familiar with in other products
  • using the FHUG forums or the Knowledgebase
  • general research challenges

The community is not a place for solicitation or sales activity of any kind, nor is it a place to promote competing products or discuss the commercial practices of any company.

Posts that are off-topic will be removed.

Use caution when posting. Information posted on FHUG is available for all to see. All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you. Respect intellectual property. Post content that you have personally created or have permission to use and have properly attributed to the content creator. Do not advocate software or content piracy.

When posting items in our collaborative environment, please indicate if the item is not available for reuse. It is also advisable to contact the owner of any material if you would like to reuse it.

The forums support sending private messages via email to other users who have agreed to receive them. Be polite: sending unsolicited private messages by any means is not allowed. Users reported for unsolicited messages may have their ability to so do removed. (Any message you receive will have instructions for reporting it if necessary).

Forum Etiquette

State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the forums by subject.

Ensure your forum profile includes the Family Historian version that you're using. If not, then click User Control Panel centre top, and the Profile tab, select your Family Historian version at the bottom, and click Submit. Include all the information needed to answer a query in the initial post. If you're here to get help, make it as easy as possible for others to help you. Consult the 'Please Read before Posting' topic in a forum if one exists and follow the advice there.

Respond when other users try to help you, with any extra information they have requested, or with confirmation that what they have suggested worked, or with follow up questions or information. This will ensure that people searching for the same advice as you can benefit from the topic you raised.

The Legal Bit

By accessing “Family Historian User Group” (hereinafter “we”, “us”, “our”, “Family Historian User Group”, “”), you agree to be legally bound by the following terms. If you do not agree to be legally bound by all of the following terms then please do not access and/or use “Family Historian User Group”. We may change these at any time and we’ll do our utmost in informing you, though it would be prudent to review this regularly yourself as your continued usage of “Family Historian User Group” after changes mean you agree to be legally bound by these terms as they are updated and/or amended.

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You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate any laws be it of your country, the country where “Family Historian User Group” is hosted or International Law. Doing so may lead to you being immediately and permanently banned, with notification of your Internet Service Provider if deemed required by us. The IP address of all posts are recorded to aid in enforcing these conditions. You agree that “Family Historian User Group” have the right to remove, edit, move or close any topic at any time should we see fit. As a user you agree to any information you have entered to being stored in a database. While this information will not be disclosed to any third party without your consent, neither “Family Historian User Group” nor phpBB shall be held responsible for any hacking attempt that may lead to the data being compromised.