Search found 13 matches

by patthepiper
10 Feb 2024 12:14
Forum: Ancestral Sources
Topic: AS Census - SourceTemplate.xml missing
Replies: 4
Views: 344

Re: AS Census - SourceTemplate.xml missing

My thanks to all who offered help.

At Nick's suggestion I viewed the four folders in AS Settings. The Source Template folder showed zero content, so I renamed it. When run, AS created a new folder showing 4KB content.

Magic! Many thanks, Nick.

Pat Dunbar
by patthepiper
09 Feb 2024 11:16
Forum: Ancestral Sources
Topic: AS Census - SourceTemplate.xml missing
Replies: 4
Views: 344

AS Census - SourceTemplate.xml missing

It was working yesterday, but today I keep getting error "SourceTemplate.xml missing" when attempting to enter census data.

I have had no success with using a new copy of Ancestral Sources. Restarting my computer makes no difference.

Please help!
by patthepiper
26 Sep 2023 11:09
Forum: General Usage
Topic: Unable to float Property Box
Replies: 3
Views: 443

Re: Unable to float Property Box

Lorna and Craig - my sincere apologies for wasting your time. Today, a fresh start, all is well. The PB is working as normal. Many thanks for the suggestions. I'll note them for future reference. Yesterday I'm sure I shut down and reloaded FH more than once, but whatever I did the fault remained. Bl...
by patthepiper
25 Sep 2023 14:57
Forum: General Usage
Topic: Unable to float Property Box
Replies: 3
Views: 443

Unable to float Property Box

Yesterday - and many weeks before - FH was trouble free.
Today FH opened fine and displayed a docked PB. On selecting the float button, PB vanished. The only way I found to get it back was to reload FH. Also, clicking a record in the Individual list would not open a PB. Help, please!
by patthepiper
12 Jun 2021 14:24
Forum: General Usage
Topic: File Statistics - unable to repeat earlier print layout
Replies: 7
Views: 2143

Re: File Statistics - unable to repeat earlier print layout

Hello Mike, Ref - <you have several Family Historian Sample Projects also < five DONS for FAMILY HISTORIAN Thanks for the prompt - I'm a bad housekeeper and seem to collect junk! On file I now have only the current database DONS for FAMILY HISTORIAN... (5) and two Sample Projects. I have been keepin...
by patthepiper
11 Jun 2021 19:11
Forum: General Usage
Topic: File Statistics - unable to repeat earlier print layout
Replies: 7
Views: 2143

Re: File Statistics - unable to repeat earlier print layout

Hello Mike, I tried several times the Reset Sample Project link, and every time it ended with an error message telling me that it was restored but there was a problem – I cannot remember the exact wording. In fact nothing was restored. Then I found a gedcom of the Sample which I opened as a New Proj...
by patthepiper
10 Jun 2021 16:24
Forum: General Usage
Topic: File Statistics - unable to repeat earlier print layout
Replies: 7
Views: 2143

Re: File Statistics - unable to repeat earlier print layout

Hello Mike, This didn't work - File > Project Window > More Tasks > Samples > Reset Sample Project It returned an error message, sorry I cannot remember the text. The Sample Project was not listed in the Project Window. I checked the PW in some old projects, and the SP was missing from all. I found ...
by patthepiper
10 Jun 2021 14:23
Forum: General Usage
Topic: File Statistics - unable to repeat earlier print layout
Replies: 7
Views: 2143

Re: File Statistics - unable to repeat earlier print layout

Mike, Bless you! I'm at the bottom of very steep learning curve! After trying File>File Statistics I trawled through the drop-downs and must have missed Publish > Miscellaneous Reports > File Statistics - my eyes aren't as good as they used to be. Re missing Sample Project - I must re-read "Key...
by patthepiper
10 Jun 2021 11:45
Forum: General Usage
Topic: File Statistics - unable to repeat earlier print layout
Replies: 7
Views: 2143

File Statistics - unable to repeat earlier print layout

Please help - I'm going around in circles trying to repeat an earlier report. On the 18th. May I printed a File Statistics report showing three sections. 1) Project Title showing 3 paragraphs project name, gedcom, FH ver 7.0.5 2) Record Counts 3) Facts e.g. earliest birth, most recent birth etc. Tod...
by patthepiper
21 Apr 2021 17:56
Forum: General Usage
Topic: pdf printer not installed
Replies: 1
Views: 883

pdf printer not installed

Today I tried to print a knowledge base article, but the file refused to leave the print queue. Printing non-FH files worked. On checking my "Settings", pdf printers were listed but none for FH. Should it have been installed with the FH download? So, please how do I install the FH pdf prin...
by patthepiper
27 Feb 2021 17:49
Forum: General Usage
Topic: Problem updating from v6 to v7
Replies: 2
Views: 1103

Problem updating from v6 to v7

My desktop, updated to v7.0.2, has just crashed.

My laptop version is v6.2.7

How can I upgrade my laptop from 6.2.7. to v7.0. 2?
by patthepiper
12 Oct 2020 11:44
Forum: Ancestral Sources
Topic: Populating a Census Entry
Replies: 4
Views: 3323

Re: Populating a Census Entry

Many thanks, Mike and Colin.
My apologies for the simple question, but I'm having a few problems with my imported TMG data.
by patthepiper
05 Oct 2020 17:29
Forum: Ancestral Sources
Topic: Populating a Census Entry
Replies: 4
Views: 3323

Populating a Census Entry

Is it necessary to have a family member in FH's database, before using AS to add other members of the family appearing in a census? As a new user of FH and AS, the only way I have found of adding a newly-discovered (census) family is to add a name to FH, then open AS to add the rest of the family. I...