Family Historian User Group

Seems to have worked on my pc-no more of those notices appearing!

This is something that has never occurred to me before and I believe that Windows 10's latest update is causing the fault, so I'm uninstalling that update to see if that will fix it. This may help others who have the same problem? :?: According to Tech Radar this is the way to do it: Thankfully, the...

Thank you brianlummis.

I've recently found a grandchild whose parentage is unknown but at 1901 she was living with her grandparents. Is there a way of recording her on FH as a relation ?

Ah well back to the drawing board again I guess as the logic defeats me. I suppose if the address entered was broken down to number/name, road etc, town, city, county/state & country that would help or else defeat the object?

As you know Mike I'm a technophobe when it comes to reading programming techniques-I'm blinded by science. My point is it should be automatically in the template without me fiddling with it? If I start playing with it, likely end in disaster!

Is it possible for the AS program to add the county/state in the 'text entry' part of marriages, etc. It seems pointless for me to enter it on the form and then have to do it again when presumably the program could do it?

Well Lorna, it doesn't seem to work as you say it should. It seems to me that you need a subscription to MH and then add your tree and it compares your MH tree with other MH trees on their site and then projects 'hints' to FH. The guy at MH has now deleted my superfluous trees and the hints are now ...

A guy from MH phoned me today to clarify the situation. Apparently although I've only added 1 tree to their site on 29th Sept, it shows 3 of the same date and 1 from a previous date! So obviously? they can't generate hints for 4 trees but only 1, so I've got them to delete all but 1 and hope that hi...

Yet another email from MH: We at MyHeritage are committed to customer service and we would like to make sure you're satisfied using our services, despite this issue. Therefore, I've extended your Complete subscription and added 6 months for free. This changes the renewal date to June 30, 2020. I kno...

Well they'll be losing my business as there is not much else they're good for!

email received today from My Heritage regarding lack of hints: I totally sympathize with you and understand how frustrating it might be to not receive any new MyHeritage Smart Matches in Family Historian. However, I've checked this and unfortunately, I need to let you know that this won't be changed...

email reply from My Heritage received today: The Smart Matches that have been calculated for you at MyHeritage are unrelated to the matches you receive at Family Historian. Matches that you receive at Family Historian are processed differently, using a different algorithm and are calculated at a low...

Still not working, I phoned MH yesterday and they said they're going to pass it up the line to their super tech team! I told them that other FH users were having the same problems too.

I contacted MH on Sunday and Monday and they said their tech team are working on it-must be a lot of work as still no hints!

Yes I did see it but thought I'd try to explore other avenues first. I still don't understand why if it was exactly the same version of AS why it didn't work before?

I have now succeeded in making AS work properly!
I deleted the previous version from my computer (which incidentally was the correct version) and downloaded the same version from the download page which I then uploaded to my pc. After that it now appears to work normally but why I don't understand?

I launch it from FH Tools-Plugins-AS Data Entry.

I have also noticed that when I launch AS , it doesn't show the named person but is just a blank form? It used to show the name of the person from FH?

I am totally confused by your solution, Nick, I don't understand what you want me to do? As Mike knows I am a technophobe and playing about with files is beyond me unless explained in steps that I can understand.

I usually get pop up messages after filling in the AS information but not in the recent past as obviously it's not doing it's job! Don't see ant refresh messages from AS. FH has to be able to add facts otherwise I wouldn't be able to do anything at all on the program-it is AS that is causing my prob...

My FH program has always been in that folder, and, like jbtapscott said it happened before to me when I was entering someone on the 1939 register on AS. The only way I can enter a marriage, census record, etc, now is to ignore AS which is a great shame as I have to put the media on separately with t...

It says the files are too big to attach!
Therefore:
File Name: E:\Documents\Family Historian Projects\Rosser 010119\Rosser 010119.fh_data\Rosser 010119.ged

Hello Lorna, Yes to both your questions, it says in log: Family record 8963 was referenced Deleted existing Marriage fact Added fact Marriage Added a witness role: Witness for Marriage with name: William H Hogarth Added a witness role: Witness for Marriage with name: Mrs William H Hogarth Created mu...

Of course I've always used AS with my current tree on FH6.