Search found 14 matches

by Julie
14 May 2023 19:07
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hello Mike I've now looked back at my old laptop, and lo and behold the problem is there too :( With hindsight I should have checked that originally but thought it was a Backup and Restore problem on my new laptop. The situation on the old laptop is the same - my Main Project will not complete a Spl...
by Julie
13 May 2023 11:48
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hello Mike Sorry yes -I used Save a Gedcom file copy. I have in the past saved a copy of my 'Main File' as a stand alone Gedcom below the Project Folders list, then renamed it 'Main File Copy' I have done this in the past with no adverse effects. This is also where I have stored Gedcoms after using ...
by Julie
12 May 2023 18:07
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hi I have set my Main File as the default when FH opens. The Backup is set for Dropbox.. The problem occurs regardless of the starting individual. I've tried splitting various projects which are the results of Splits I've performed in the past for different branches of my family and other people's a...
by Julie
12 May 2023 16:16
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hello Mike I'm continuing to try and solve my problem. I have over 58,000 individuals, 15 projects and 10 stand alone gedcom files. I've tried using a random selection of these to perform a split tree for either ancestors, descendants or my custom queries. In some instances - either in a project or ...
by Julie
10 May 2023 20:18
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hello Mike

My custom query works ok with the sample project but I've attached it here for you to see.

The other thing I thought of - due to me bodging my attempt at a back-up - although I managed it in the past, and then using the Plug-in, might the folders be messed up?

Regards Julie
by Julie
09 May 2023 19:57
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Hello again Mike and sorry for the delay. Yes I was using a custom query and yes I pressed delete before choosing the starting person. In the past this query which I created - restricting the result to 5 generations and including descendants of the result set - has been no problem. I have since trie...
by Julie
05 May 2023 15:37
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Re: Backup and Restore and Split Tree problem

Thank you for your reply. When I used the Split Tree helper I was selecting the option to delete everyone not found by the Query for Direct Ancestors, then I selected the starting person after choosing the other options. Then I pressed delete and the timer circle appeared. After a couple of minutes ...
by Julie
28 Apr 2023 16:30
Forum: Plugin Technical Support & Development
Topic: Backup and Restore and Split Tree problem
Replies: 13
Views: 1447

Backup and Restore and Split Tree problem

Hello I hope someone can help? I had a new laptop (Windows 11) a couple of months ago and did a Backup from the old laptop (V6.2) saving it in Dropbox. The restore didn't work so I took advice and started again using the Backup and Restore Plug-in. It appears to have worked with all my custom settin...
by Julie
08 Nov 2019 18:31
Forum: General Usage
Topic: Correcting Address Errors
Replies: 3
Views: 2392

Re: Correcting Address Errors

Hi Lorna and Mike. I have just upgraded to V6 and hopefully it now shows in my profile. If I go to Tools/Work with Data/Places, and select one, then click on Records, it gives Place name and ID number. I couldn't work out why I couldn't edit or delete from there. I now realise that by noting the ID ...
by Julie
08 Nov 2019 13:24
Forum: General Usage
Topic: Correcting Address Errors
Replies: 3
Views: 2392

Correcting Address Errors

I have a database of nearly 50,000 individuals consisting of lots of different family trees - some which connect to each other. I have discovered that I have incorrectly entered a few of the occupation details in the address field. [must have been late at night and tired lol! ] In the Tools/Work wit...
by Julie
16 Oct 2019 11:02
Forum: General Usage
Topic: Toolbar Font Size
Replies: 4
Views: 3425

Re: Toolbar Font Size

Thank you tatewise - I just hadn't got around to moving to V6 yet so must seriously consider that
by Julie
15 Oct 2019 22:02
Forum: General Usage
Topic: Toolbar Font Size
Replies: 4
Views: 3425

Re: Toolbar Font Size

Sorted - have increased the font for the whole window, but zoomed down to 80% on my browser.
by Julie
15 Oct 2019 21:28
Forum: General Usage
Topic: Toolbar Font Size
Replies: 4
Views: 3425

Toolbar Font Size

Hi I have just bought a new laptop and reinstalled FH on it just as I have done on a previous occasion. However the toolbar font and icons in FH are now tiny. How can I increase the size of this please? The font on the Record Screen is fine. NB I have used FH since it first came out and am using V5....