*FH6 program

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Johnr65
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FH6 program

Postby Johnr65 » 16 Feb 2017 09:54

I appear to have deleted the program in error, can it be re-installed and from where please?

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trevorrix
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Re: FH6 program

Postby trevorrix » 16 Feb 2017 09:58

Did you purchase the Download or the CD version of Family Historian?
Trevor Rix

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LornaCraig
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Re: FH6 program

Postby LornaCraig » 16 Feb 2017 10:14

If you purchased a download version, see this advice in the Knowledge Base: Knowledge Base > Family Historian Licence Problems.
Lorna

Johnr65
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Re: FH6 program

Postby Johnr65 » 16 Feb 2017 10:43

Thank you very much for all your help, I've written to the group support as the trial version doesn't want to accept my id and key! :oops:

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tatewise
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Re: FH6 program

Postby tatewise » 16 Feb 2017 14:03

AND when sorted out, do make an INSTALLATION ARCHIVE as advise in that Knowledge Base article.
Mike Tate ~ researching the Tate and Scott family history.

Johnr65
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Family Historian: V6.2
Location: Milton Keynes, Bucks, England

Re: FH6 program

Postby Johnr65 » 17 Feb 2017 15:47

At long last I've got the proper versions of 5 and 6 and updated to 6.2.2 now as well successfully. I'm amazed that my media files are all intact as well, presumably they're stored elsewhere on my pc?
Whats an installation archive? :roll:

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tatewise
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Re: FH6 program

Postby tatewise » 17 Feb 2017 15:59

Mike Tate ~ researching the Tate and Scott family history.

Johnr65
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Family Historian: V6.2
Location: Milton Keynes, Bucks, England

Re: FH6 program

Postby Johnr65 » 17 Feb 2017 19:16

OK Mike, I had copied the e-mail licences and ids to my portable hd but have now added the download files as well and added the whole lot to the cloud too. So as long as I remember where I''ve put them I'll be OK in future........ :oops:


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