*AS application not installed

AS allows faster and more convenient creation of source records for Family Historian.
averymathers
Newbie
Posts: 2
Joined: 20 Mar 2017 15:11
Family Historian: V6

AS application not installed

Postby averymathers » 20 Mar 2017 15:48

I am using Family Historian 6.2.4 on Windows 10 pro, 32-bit, running as Administrator. The FH Plugin Store offers AS Data Entry version 4.6, which I downloaded and ran. I received a message that the installation was successful. The Plugin appears in my FH Plugin list as AS Data Entry version 4.6. When I select the plugin and press Run, I receive the message: 'This Plugin runs the Ancestral Resources application. It is not installed, but it is available for download' along with a Download Now button. I press the button and am taken to a page which allows me to download AS version 5.2.0 (32 bit). When I attempt to download that version I get an SQL page, and no download.

I deleted the v4.6 plugin and tried to download the v5.2.0 directly from its download page - again an SQL page (not responding) and no download.

Anyone else had this issue? Any suggestions?

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Jane
Site Admin
Posts: 6642
Joined: 01 Nov 2002 15:00
Family Historian: V6.2
Location: Somerset, England
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Re: AS application not installed

Postby Jane » 20 Mar 2017 18:04

It was related to the server migration this morning. Hopefully fixed now.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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tatewise
Megastar
Posts: 11234
Joined: 25 May 2010 11:00
Family Historian: V6.2
Location: Torbay, Devon, UK
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Re: AS application not installed

Postby tatewise » 20 Mar 2017 18:07

Welcome to the FHUG.

You may have caught this website during moving its components to a new server.
See FHUG Server Move (14841).

Try again now and it should be OK.
It seemed OK when I tried using the download here Knowledge Base > Utility ~ Ancestral Sources v5.2.0.
Mike Tate ~ researching the Tate and Scott family history.

averymathers
Newbie
Posts: 2
Joined: 20 Mar 2017 15:11
Family Historian: V6

Re: AS application not installed

Postby averymathers » 21 Mar 2017 19:18

Thank you both. That's worked perfectly. Just my bad timing.


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